From "let’s talk" to "we shipped."
No 60-day discovery phase. No 28-page proposal. Here’s exactly what happens, when, and what we need from you at each step.
Strategy Call — 30 minutes
We listen first. Your business, your customers, your current marketing, your goals. We’re looking for fit on both sides — not every project is one we’ll take, and not every agency should be the one you choose. You leave with a clear roadmap whether you hire us or not.
From you: 30 minutes. No prep needed.
Scope & Quote — 48 hours
Within two business days you get a written scope, a flat price, a delivery date, and a payment schedule. No "starting at" pricing. No change-order traps. If we don’t think you need a piece of what you asked for, we’ll say so — before we quote it.
From you: Review and approve, or come back with questions. We expect questions.
Kickoff — Day 1 of the sprint
60-minute kickoff. We confirm scope, line up assets (logo, content, integrations, brand guidelines — whatever exists), and set the daily-update channel (usually Slack or email). The clock starts here.
From you: Existing brand assets if you have them. We can create from scratch if you don’t.
Build & Ship — Sprint execution
We work in 7-day sprints for websites, 14-day sprints for app projects. Daily progress updates. Mid-sprint review. End-of-sprint demo. Revision rounds are baked into the timeline — not bolted on after. The launch date is the launch date.
From you: Async review windows at agreed checkpoints — usually two or three over the sprint.
Launch — The boring-correct day
DNS cutover. SSL verified. Search Console verified. Sitemap submitted to Google, Bing, Perplexity. GA4 and conversion events live. We test forms end-to-end one more time. You get a launch summary with everything you now own — logins, code, credentials, hosting, the works.
From you: Domain access (or we handle DNS for you).
Optimize & Grow — Post-launch
30 days of free post-launch support. After that, you can self-manage, hire our $250/mo Site Care plan, or move into a full retainer (ads, SEO, social, ongoing dev). Most clients stay — 98% retention isn’t marketing copy, it’s the math.
From you: Decide what’s next. No pressure either way.
What we don’t do.
Just as important as what we do.
❌ "Starting at" pricing
The number we quote is the number you pay. Period.
❌ 12-month lock-ins
Retainers are month-to-month. If we stop earning the work, you stop paying. Fair both ways.
❌ Account-manager translators
You talk directly to the practitioner doing your work. No middle layer.
❌ Endless decks
Strategy lives in shared docs and dashboards. Decks are for sales. We’re past that.
❌ Offshore mystery
U.S.-based senior team. You know exactly who’s touching your project.
❌ Vendor lock-in
You own your domain, your code, your ad accounts, your analytics — from day one.
Ready to start the process?
Step 1 takes 30 minutes. Step 2 takes 48 hours. Step 5 happens 7 days after that.