How It Runs
From "let’s talk" to "we shipped."
No 60-day discovery phase. No 28-page proposal. Here’s exactly what happens, when, and what we need from you at each step.
No 60-day discovery phase. No 28-page proposal. Here’s exactly what happens, when, and what we need from you at each step.
We listen first. Your business, your customers, your current marketing, your goals. We’re looking for fit on both sides — not every project is one we’ll take, and not every agency should be the one you choose. You leave with a clear roadmap whether you hire us or not.
From you: 30 minutes. No prep needed.
Within two business days you get a written scope, a flat price, a delivery date, and a payment schedule. No "starting at" pricing. No change-order traps. If we don’t think you need a piece of what you asked for, we’ll say so — before we quote it.
From you: Review and approve, or come back with questions. We expect questions.
60-minute kickoff. We confirm scope, line up assets (logo, content, integrations, brand guidelines — whatever exists), and set the daily-update channel (usually Slack or email). The clock starts here.
From you: Existing brand assets if you have them. We can create from scratch if you don’t.
We work in 7-day sprints for websites, 14-day sprints for app projects. Daily progress updates. Mid-sprint review. End-of-sprint demo. Revision rounds are baked into the timeline — not bolted on after. The launch date is the launch date.
From you: Async review windows at agreed checkpoints — usually two or three over the sprint.
DNS cutover. SSL verified. Search Console verified. Sitemap submitted to Google, Bing, Perplexity. GA4 and conversion events live. We test forms end-to-end one more time. You get a launch summary with everything you now own — logins, code, credentials, hosting, the works.
From you: Domain access (or we handle DNS for you).
30 days of free post-launch support. After that, you can self-manage, hire our $250/mo Site Care plan, or move into a full retainer (ads, SEO, social, ongoing dev). Most clients stay — 98% retention isn’t marketing copy, it’s the math.
From you: Decide what’s next. No pressure either way.
Just as important as what we do.
The number we quote is the number you pay. Period.
Retainers are month-to-month. If we stop earning the work, you stop paying. Fair both ways.
You talk directly to the practitioner doing your work. No middle layer.
Strategy lives in shared docs and dashboards. Decks are for sales. We’re past that.
U.S.-based senior team. You know exactly who’s touching your project.
You own your domain, your code, your ad accounts, your analytics — from day one.
Step 1 takes 30 minutes. Step 2 takes 48 hours. Step 5 happens 7 days after that.